Privacy Policy – EasyDrivingTest.com.au

This Privacy Policy explains how we collect, use, disclose and protect personal information when you use EasyDrivingTest.com.au and our DKT Practice Test and Hazard Perception Test services. We aim to handle personal information in an open and transparent way consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

Depending on how you use the site, we may collect:

Contact details such as your name and email address.
Account information (username, password, course progress).
Payment-related details processed through our payment provider (we do not store full card numbers).
Technical and usage data (IP address, device type, browser, pages viewed, time on page, referring URL).
Support messages and feedback you send us.

We do not intentionally collect sensitive information and will only do so with consent or where required or allowed by law.

2. How we collect personal information

We collect personal information:

Directly from you when you register, purchase a course, complete a form, or contact us.
Automatically through cookies, pixels and similar technologies when you browse the site.
From third-party service providers that help us with payments, analytics, hosting and email delivery.

Where reasonable, we collect information from you directly rather than from someone else.

3. Why we collect and use personal information

We use personal information to:

Provide and manage your access to DKT Practice Test and Hazard Perception Test courses and tools.
Process payments and manage subscriptions.
Respond to questions, provide support and handle complaints.
Analyse how people use the site so we can improve content, features and performance.
Send service updates, reminders and, where permitted, marketing or special offers with an easy opt-out.
Comply with legal obligations and enforce our rights.

We only use or disclose personal information for the purposes described above, for related purposes you would reasonably expect, with your consent, or where the law permits or requires it.

4. Cookies, analytics and advertising

We use cookies and similar technologies to operate the website, remember your settings, understand how users interact with our content and show relevant advertising.

Third-party services such as Google Analytics and Google AdSense may set their own cookies or read existing ones to collect information about your browsing activity over time and across sites. They use this information to help us measure traffic and to deliver personalised ads where allowed.

You can manage cookies in your browser settings and may use industry tools or Google’s own settings to control personalised advertising.

5. Google AdSense and similar partners

Third-party vendors, including Google, use cookies to serve ads based on your visits to this and other websites. Google’s advertising cookies enable it and its partners to show ads based on your visit to EasyDrivingTest.com.au and other sites.

You can opt out of personalised Google advertising through Google’s Ads Settings or by using other available opt-out mechanisms.

6. When we disclose personal information

We may share personal information with:

Service providers who host our site, process payments, send emails, provide analytics or help with support.
Professional advisers such as lawyers or accountants when reasonably necessary.
Government agencies, regulators or law-enforcement where we are legally required or authorised to do so.

We take reasonable steps to ensure these third parties handle personal information in a way that is consistent with this Privacy Policy and the APPs.

7. Overseas disclosure

Some service providers or their servers may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it is protected by safeguards comparable to Australian privacy law or otherwise rely on a permitted exception under the Privacy Act.

8. Data security

We use technical and organisational measures such as encryption in transit, access controls and secure hosting to protect personal information from misuse, interference, loss and unauthorised access or disclosure. No system is completely secure, and we cannot guarantee absolute security, but we aim to maintain protections that are reasonable in the circumstances.

9. Data retention

We keep personal information only for as long as needed for the purposes described here or as required by law. When it is no longer required, we take reasonable steps to destroy or de-identify it.

10. Access and correction

You can request access to the personal information we hold about you and ask us to correct information that is inaccurate, out-of-date or incomplete. We will respond within a reasonable time and may ask you to verify your identity.

11. Your choices

You can:

Update some account details directly in your profile.
Opt out of marketing emails by using the unsubscribe link.
Change cookie settings in your browser or use available ad-personalisation controls.

12. Complaints

If you have concerns about our handling of your personal information, please contact us first so we can investigate and respond.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a new “Last updated” date.