Email or the contact form — pick whichever suits
Email and the contact form reach the same inbox, so use whichever is easier. The form on this page is quickest if you’re already here — just add your message and a reply-to email address. If you prefer your own mail app, write to [email protected]. Either way, a couple of extra details help us help you: which test you’re preparing for (the driving knowledge test, or the hazard perception course) and your state or territory. You don’t need an account, and you don’t have to be a paying customer to get in touch — questions about the free practice are just as welcome as anything else.
Reporting an error in a question (and what to include)
We want the practice bank to be accurate, so a clear error report is genuinely useful. If an answer looks wrong or a question reads as unclear, please tell us four things: the exact wording of the question (a screenshot is perfect), which answer we marked correct and which you believe is right, the test type and your state or territory, and — if you have it — the official rule or page that supports your view. We check every report against the rules currently published by the relevant state or territory authority before we change anything, because test details differ between jurisdictions and are updated from time to time. That last step is why a source link speeds things up enormously — and it’s also why we’d rather take a day to verify than guess.
Frequently Asked Questions
- What is the best way to contact Easy Driving Test?
- Email [email protected] or use the contact form on this page - both land in the same support inbox. Adding your reply-to email, which test you are preparing for and your state or territory helps us reply usefully; you do not need an account or to be a paying customer to get in touch.
- How do I report a wrong answer in a practice question?
- Tell us four things: the exact wording of the question (a screenshot is perfect), which answer we marked correct and which you believe is right, the test type and your state or territory, and, if you have it, the official rule or page that supports your view. We check every report against the rules currently published by the relevant state or territory authority before we change anything, so a source link speeds things up a lot.
- Is there a phone number, and how quickly will you reply?
- There is no phone line - we handle support by email and the contact form so there is a written record and we can check the details properly before answering. We usually reply within a few business days, Australian time, though we cannot promise a fixed turnaround and busier periods can take a little longer.